Contacts

How to Reach Us

If you'd like to get in touch with the team at aes2010.org, the best way to do so is by email. We read every message and do our best to respond to all genuine enquiries.

Email us at: contact@aes2010.org

What You Can Write About

We welcome messages on a range of topics related to our website, including:

• Questions about our content – if something in one of our PayID casino reviews or guides is unclear, we're happy to explain further.
• Corrections – if you've spotted outdated or inaccurate information (for example, a casino's payment terms or bonus conditions have changed), please let us know so we can update it.
• Feedback – suggestions on how we can improve our reviews, ratings or coverage of PayID casinos for Australian players.
• Partnership requests – business and advertising enquiries are also welcome at the email address above.

Response Time

We usually reply within a few business days. During busy periods it may take a little longer, but we aim to answer all reasonable enquiries as quickly as we can. Please include as much detail as possible in your message so we can help you efficiently.

Questions About Your Casino Account

Please note that aes2010.org is an independent review website — we are not a gambling operator and we do not hold, manage or have access to any player accounts. For questions about:

• deposits or withdrawals (including PayID transactions),
• bonuses and wagering requirements,
• account verification or login issues,

you will need to contact the customer support team of the casino you are playing at directly. Only the casino itself can access your account and resolve these matters.

Need Help With Gambling?

If gambling is causing you or someone you know harm, free and confidential support is available across Australia. We recommend contacting Gambling Help Online, the national service offering 24/7 counselling, information and support for people affected by gambling. You can also call the national helpline on 1800 858 858. There is no shame in reaching out — help is always available.